Speedcolor's Guarantee
We guarantee that we'll ship your order on time, every time. If we ship any job after the scheduled date we agree upon, we will refund 25% of the purchase price. We also guarantee quality. If we introduce errors during the production process, we'll reprint your job from your original file for free. We are able to offer low prices and fast turnarounds by printing to a pleasing color standard through the use of standard ink densities when an on line proof is used. The wide variation in technologies, color spaces used by different technologies and equipment calibration of various display and printing devices preclude us from guaranteeing the color match with an on-line proof. See Color - - RGB vs. CMYK under Design Tips for a more extensive discussion on this subject. However, we will guarantee a match in accordance with our terms and conditions with a hard copy proof. Our guarantee does not cover copy errors in your file or poor photography or graphics. It also does not cover mechanical ghosting caused by the design or layout of a printed form. Ghosting can occur when heavy or dense amounts of ink are printed in one area and then affect the ink density of another area resulting in unwanted images. See Design Tips for additional information. However, you can be assured that we'll always do our very best to deliver the highest quality with your print publications.